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Domain Redirection - URL Forwarding - FAQ

For the reseller FAQ, click here.
For questions not covered in this FAQ, email us

Will I need to change my website?
Do I need my own domain name?
Will you add advertising to my site (URL)?
My account is 'pending'. What does this mean?
Who is the registrar for my domain?
Will this give me email@mydomain.com?
Where can I get my own domain name?
Will www.mydomain & mydomain.com URL's work?
How long will it take for my account to be active?


1. Will I need to change my website (destination URL)?
Not at all. There's no need to make changes to the website (destination URL) you be will forwarding / redirecting web traffic for your domain name to.

2. Do I need my own domain name for URL redirection?
Yes, URL forwarding redirects web requests for a domain name to a web site on a different server, so you need to have a domain name. If you do not have one yet, feel free to register one here.

3. Will your forwarding services add advertising to my site?
Absolutely no advertising is added to forwarding accounts. No banners, pop-ups or advertising of any other kind will be added to your destination URL by us.

4. My URL forwarding account is 'pending/. What does this mean?
This simply means you have not yet updated the nameserver information on your domain name. Until you do so, we can not provide forwarding service for this domain name. Once you sign up for an account, you have 30 days to update the nameserver information. After 30 days your redirection order will expire automatically, and you will not be charged. The correct nameserver information to use is :

Name Server Name Name Server Address
NS.CWNAMESERVERS.COM 209.182.33.137
NS2.CWNAMESERVERS.COM 209.182.49.37
NS3.CWNAMESERVERS.COM 216.121.102.139
NS4.CWNAMESERVERS.COM 216.121.103.12

5. Who is the registrar for my domain?
The below form will allow you to find out who the registrar is for .com/.net/.org domain names. For other names, ask us.

Look Up Registrar
Domain Namewww.

6. Will this give me email@mydomain.com?
No, it will not. If you wish to have email addresses @your_domain, you'll need a real web hosting package. Forwarding only redirects web based requests to your destination URL.

7. Where can I get my own domain name?
We also offer domain name registration services for many different extensions. Click here for more information. Domains registered with us automatically have the correct nameserver information for use with the redirection/forwarding service.

8. Will both www.mydomain & mydomain.com URL's work?
Only the version with the 'www.' will work for domain forwarding. If you wish for both to work, you'll need a real web hosting account.

9. How long will it take for my forwarding account to be active?
That depends. For your domain to work with our services, you'll need to change the nameserver information on the domain (see above). How long this takes depends on yourself and/or your domain registrar. Once the domain reflects our nameservers (or if you registered the domain with us), forwarding services will activate less than 24 hours. New URL redirection accounts are activated nighly.

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